bdk77 Privacy Policy — How We Handle Your Data

1. Introduction

bdk77 ("bdk77", "we", "us", "our") operates the bdk77 website and mobile platform (collectively, "the Platform") for players in Bangladesh. We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform. This Privacy Policy explains how bdk77 collects, uses, stores, shares, and protects personal information, and sets out the rights available to you in connection with your personal data.

By registering an account, making a deposit, or otherwise using the bdk77 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, you must not use the bdk77 Platform.

2. Information We Collect

bdk77 collects personal information only where it is necessary to provide our services, fulfil legal obligations, or improve your experience on the Platform. The categories of information we collect are set out below.

Information You Provide Directly

When you register, verify your account, make deposits or withdrawals, or contact our support team, you may provide us with the following information:

• Identity information: full name, date of birth, gender, and nationality.
• Contact information: mobile phone number, email address, and residential address in Bangladesh.
• Account credentials: username and encrypted password.
• Payment information: mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details where applicable, and transaction records. bdk77 does not store full card numbers for Visa or Mastercard — these are handled by our PCI-compliant payment gateway partners.
• Identity verification documents: copies of National ID cards, passports, driving licences, and proof-of-address documents submitted during our KYC process.

Information Collected Automatically

When you use the bdk77 Platform, our systems automatically collect certain technical and usage data, including:

• Device and browser information: device type, operating system, browser type and version, and screen resolution.
• Network information: IP address, approximate geolocation derived from IP, mobile network operator, and connection type.
• Usage data: pages visited, time spent on each page, game sessions played, betting activity, bonus claims, and navigation patterns within the Platform.

3. How We Use Your Information

bdk77 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without your express consent.

• Account creation and management: to register your account, verify your identity, and manage your player profile on bdk77.
• Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records.
• Legal compliance: to fulfil our obligations under applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and any other applicable laws.
• Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance.
• Platform improvement: to analyse usage trends, debug technical issues, run A/B tests, and continuously improve the bdk77 platform experience for players in Bangladesh.

4. Cookies and Tracking Technologies

bdk77 uses cookies and similar tracking technologies to improve your experience, maintain your session, and gather analytics data. A cookie is a small text file placed on your device by our Platform when you visit. Cookies do not contain your personally identifiable information directly, but they may be linked to personal data we already hold.

Types of Cookies We Use

bdk77 uses the following categories of cookies: (a) Strictly necessary cookies — required for the Platform to function, including authentication tokens and session management; (b) Analytics cookies — used to understand how players interact with the Platform, such as which pages are visited most frequently; (c) Preference cookies — used to remember your language, region, and display settings so you do not need to re-enter them on each visit.

Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling strictly necessary cookies may prevent some features of the bdk77 Platform from functioning correctly, including the ability to log in and maintain your session. Instructions for managing cookies in common browsers are as follows:

• Chrome: Settings → Privacy and Security → Cookies and other site data.
• Firefox: Settings → Privacy and Security → Cookies and Site Data.
• Safari (iOS): Settings → Safari → Privacy and Security → Block All Cookies.

5. Sharing Your Information

bdk77 does not sell your personal data to third parties. We may share your information with trusted third parties only in the limited circumstances described below.

Payment Processors

bdk77 shares the minimum necessary payment and identity information with our payment processing partners (including bKash, Nagad, Rocket, Upay, and our card payment gateway) solely for the purpose of executing transactions you have authorised. These partners process your data under their own privacy policies and are contractually required to use your data only for the purposes we specify.

Game Content Providers

Some of the games available on bdk77 are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by one of these studios, certain session and gameplay data may be transmitted to that studio for the purposes of:

• Game integrity verification: confirming that game outcomes are generated by a certified RNG and have not been tampered with.
• Technical support: diagnosing and resolving in-game technical issues reported by players.
• Regulatory compliance: providing evidence of fair play to relevant certification bodies where required.

6. Data Retention

bdk77 retains your personal data for only as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods bdk77 applies are as follows:

• Account and identity data: retained for the duration of the active player account plus a minimum of 5 years after account closure, to comply with AML and KYC record-keeping obligations.
• Transaction records: retained for a minimum of 5 years from the date of each transaction.
• Support communications: retained for 2 years from the date of the last communication in each support ticket.
• Analytics and usage data: retained in aggregated, anonymised form for up to 3 years for platform improvement purposes. Individual-level usage data is anonymised after 12 months.

7. Your Data Rights

bdk77 respects your rights in relation to your personal data. The following rights are available to all registered bdk77 players. To exercise any of these rights, contact bdk77 support at [email protected] — note that this email address is provided as plain text only and is not a clickable link.

Right of Access

You have the right to request a copy of the personal data bdk77 holds about you. Upon receiving a verified request, bdk77 will provide a summary of your personal data in a commonly used electronic format within a reasonable period. bdk77 may request proof of identity before fulfilling an access request to prevent unauthorised disclosure.

Right to Correction and Deletion

You have the right to request correction of inaccurate personal data bdk77 holds about you, and in certain circumstances the right to request deletion of your personal data. Please be aware that deletion requests may be subject to limitations where:

• Retention of data is required by applicable law (for example AML or KYC record-keeping requirements that mandate a minimum retention period).
• The data is necessary for the establishment, exercise, or defence of legal claims relating to your account.
• The account is currently subject to an active investigation, fraud review, or dispute resolution process.
• Where deletion cannot be fulfilled in full due to one of the above limitations, bdk77 will delete all data that is not subject to the limitation and notify you accordingly.

8. Data Security

bdk77 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption: all data transmitted between your device and the bdk77 Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Access controls: personal data held by bdk77 is accessible only to authorised personnel on a strict need-to-know basis, with role-based permissions and multi-factor authentication required for administrative access.
• Secure data storage: all personal data is stored on servers hosted in secure data centres with physical security controls, redundant power systems, and regular security audits.
• Password hashing: user passwords are never stored in plain text; they are hashed using industry-standard one-way hashing algorithms before storage.
• Breach response: in the event of a data breach that is likely to result in a risk to the rights and freedoms of individuals, bdk77 will take immediate remedial action and notify affected players within a reasonable timeframe.

9. Third-Party Links and Services

The bdk77 Platform may reference third-party payment services (b Kash, Nagad, Rocket) and game studios (Pragmatic Play, Evolution Gaming). bdk77 is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service you use in connection with your bdk77 account.

Payment Partner Privacy

When you make a deposit or withdrawal using bKash, Nagad, Rocket, or Upay, the transaction is subject to that provider's own terms of service and privacy policy. bdk77 shares only the minimum data required to complete the transaction and does not receive or store your full mobile banking PIN or account password.

Game Studio Data

Game studios integrated into the bdk77 Platform may collect pseudonymised session data (such as a player session token and game round results) for integrity and technical support purposes. This data is governed by each studio's own data processing agreement with bdk77 and is not used by studios for independent marketing towards bdk77 players.

10. Children's Privacy

bdk77 operates a strict 21+ policy. The Platform is not directed at, and is not intended to be used by, any person under the age of 21. bdk77 does not knowingly collect personal data from persons under 21 years of age. If bdk77 discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed. If you believe that a minor has registered on bdk77, please contact our support team immediately at [email protected] — note this email is plain text only and is not a clickable link.

11. Changes to This Privacy Policy

bdk77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via a notice on the bdk77 Platform or by email. We encourage you to review this policy periodically. Your continued use of bdk77 after any change to this Privacy Policy constitutes your acceptance of the updated policy. The key circumstances under which this policy may be updated include:

• Changes to the types of personal data bdk77 collects or the purposes for which it is used.
• Introduction of new third-party service providers that process player data on bdk77's behalf.
• Changes in applicable laws or regulations governing data protection and player privacy in Bangladesh.
• Significant changes to bdk77's data retention periods or security infrastructure.

12. Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdk77 handles your personal data, please contact our support team. Our team is available 24 hours a day, 7 days a week. You can reach us at [email protected] — this email address is displayed as plain text only and is not a clickable link. For data access, correction, or deletion requests, please include your registered username and a brief description of your request so our team can process it promptly. We aim to respond to all privacy-related enquiries from bdk77 players in Bangladesh within 5 business days.

13. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with applicable law. bdk77 is committed to handling all personal data in a responsible, transparent, and secure manner consistent with best practices for online gaming platforms serving players in Bangladesh. By continuing to use bdk77, you confirm that you have read, understood, and agreed to this Privacy Policy in its entirety.